ADVANCED RCG
Upcoming Workshops
| Name | Date | Time | Location | Spaces | Cost | Enrol Myself | Group Booking |
| Advanced RCG - January Session 1 | 15 January 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 19 | $280.00 | ||
| Advanced RCG - January Session 2 | 28 January 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - February Session 1 | 10 February 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - February Session 2 | 24 February 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - March Session 1 | 10 March 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - March Session 2 | 24 March 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - April Session 1 | 14 April 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - April Session 2 | 22 April 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - May Session 1 | 12 May 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - May Session 2 | 26 May 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - June Session 1 | 10 June 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 | ||
| Advanced RCG - June Session 2 | 23 June 2025 | 10:00 am - 04:30 pm | Barrington VIRTUAL TRAINING SESSIONS | 20 | $280.00 |
This course is provided by Liquor and Gaming designed to give senior staff of gambling venues the advanced knowledge, confidence and practical skills required to effectively interact with patrons, and the leadership skills required to competently guide and support other staff in creating a safe gambling environment in their venue.
Throughout the course, you will strengthen your interpersonal skills to enable you to effectively anticipate, prevent and manage high-intensity situations. This course will also equip you with the strategies and resources required to support and guide junior staff. This will assist your venue in implementing a proactive approach to managing high-intensity situations such as those involving angry, aggressive, distressed or suicidal patrons and concerned family members.
Designed for:
Senior staff of gambling venues, such as gaming floor managers and supervisors, who are required to prevent and manage difficult situations involving patrons.
It is also suitable for staff who hold RCG Standard course competency and are interested in improving their knowledge and skills in managing difficult situations.
Pre-requisite
RCG Provide Responsible Gambling Services is a prerequisite for this course.
Delivery
ARCG is a one day course which takes 6 hours (excluding breaks) to complete.
Click here for Responsible Gambling Board Oversight Training
