BE TRAINED

In addition to the information below, the BTS.Betrained Student Information Handbook  is your guide to studying with us and provides lots of great information and advice about how to get the most out of your learning experience.

The Handbook contains information and links to resources and policies, information about students’ rights and obligations, course administration, enrolment information, and support available.

Academic Integrity Policy

Marketing Policy

Access and Equity Policy

Reasonable Adjustment Policy 

Assessment and Evidence Collection Policy

Course Progress and Completion Policy

Course Transfer, Extension and Deferral Policy

Cancellation, Withdrawal and Refund Policy

Child Safety Policy

Certificate Issuance Policy

Discrimination, Bullying and Harassment Prevention Policy

Course Change Policy

Data and Records Management Policy

Assessment and Evidence Collection Policy

This section offers potential students all the important information they need to begin their learning journey with us. You will find clear instructions on how to enrol in our courses, including eligibility requirements and the foundational skills and competencies needed to successfully participate in a training program.

Admissions and Enrolment Policy

Student Enrolment Agreement

Expected Levels of ACSF Core Skills and ADCF Proficiency per Qualification Type (Typical Range) 

How to create a USI

How to find your USI

Credit Transfer and Recognition of Prior Learning Policy

Be Trained is dedicated to helping you succeed in your studies. The following information and policies outline the specific services available to you.

Student Support Services List

Student Support Policy

Refund Policy for Short Courses

Course fees must be paid in full at the time of enrolment. Please refer to our enrolment link(s) for payment methods. Be trained by Barringtons accepts payment using credit or debit cards.

Rescheduling

Students may reschedule a short course prior to commencement if at least 2 days’ notice (excluding weekends and public holidays) is provided. Otherwise, an enrolment deferment fee may apply. 

Refunds

For students enrolled in Fee for Service training (Short Courses/Workshops), refunds are available based on the timing of the Withdrawal and Refund Request submission:

• 7 days or more before the course start date: 100% refund
• Within 6 to 2 days before the course start date: 50% refund
• Within 2 days before the course start date: No refund
•  

BTS Payment Methods

Schedule of Administrative Fees

Student Fees Policy

If you reside in New South Wales (NSW), you may qualify for a subsidised training course through the NSW Smart and Skilled program.

Smart and Skilled is a funding initiative by the NSW Government designed to assist individuals in obtaining qualifications in high-demand skills and industries. This program provides eligible students with financial support for courses in targeted priority areas.

Be Trained is an approved provider of training for eligible students in New South Wales under the Smart and Skilled funding program.

Skills NSW

Smart and Skilled Student Information Handbook

NSW Vocational Education Training 

At Be Trained, we aim to provide a rewarding learning experience, but we recognise that issues may arise. If you have a concern, please reach out to your Trainer or our Training Administration Team first. They will work with you to resolve the issue quickly and informally. If the problem is not resolved, you can utilise our formal complaints process. For more details, please refer to our Complaints and Appeals Policy , which outlines how we manage and address student complaints.

Complaint and Appeal Form

Credit Transfer Application Form

Variation to Enrolment Form

Refund Request Form

Your privacy is important to us. Please see our  Privacy Policy for details on how we collect, manage and use your personal information. It also contains important information on the data collection under NCVER.

NCVER Privacy Notice