{"id":5054,"date":"2026-01-29T11:01:08","date_gmt":"2026-01-29T11:01:08","guid":{"rendered":"https:\/\/betrained.barringtons.com.au\/betrained\/?page_id=5054"},"modified":"2026-01-29T21:38:23","modified_gmt":"2026-01-29T21:38:23","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/betrained.barringtons.com.au\/betrained\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5054\" class=\"elementor elementor-5054\">\n\t\t\t\t<div class=\"elementor-element elementor-element-968cf8c e-flex e-con-boxed e-con e-parent\" data-id=\"968cf8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b57c4 elementor-widget elementor-widget-text-editor\" data-id=\"e2b57c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span>Exceptional customer service is key to a successful venue. Our online training equips staff with the skills to enhance guest experiences, improve service standards, handle difficult situations, and create a welcoming environment that keeps customers coming back.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24ca67b e-flex e-con-boxed e-con e-parent\" data-id=\"24ca67b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0168a elementor-widget elementor-widget-spacer\" data-id=\"4f0168a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab4a8ba e-flex e-con-boxed e-con e-parent\" data-id=\"ab4a8ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b37680 e-con-full e-flex e-con e-child\" data-id=\"1b37680\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6b6e5f elementor-widget elementor-widget-image\" data-id=\"e6b6e5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice1-1024x683.jpg\" class=\"attachment-large size-large wp-image-5218\" alt=\"\" srcset=\"https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice1-1024x683.jpg 1024w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice1-300x200.jpg 300w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice1-768x512.jpg 768w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice1-1080x720.jpg 1080w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice1.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71f77e0 e-con-full e-flex e-con e-child\" data-id=\"71f77e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-005912f e-con-full e-flex e-con e-child\" data-id=\"005912f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c5b5a9 elementor-widget elementor-widget-heading\" data-id=\"5c5b5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Customer Service Success<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7e18f2 e-con-full e-flex e-con e-child\" data-id=\"f7e18f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6db95d0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6db95d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4a346a elementor-widget elementor-widget-text-editor\" data-id=\"c4a346a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Audience:<\/strong> All staff<\/p><p><span>To stay ahead of your competition you must exceed your customer\u2019s service expectations. This module aims to improve the skill sets of your front-of-house staff through online training. Online customer service training helps your business stay at the top of the game and shows a commitment to improving your customer relation skills.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54534ae e-flex e-con-boxed e-con e-parent\" data-id=\"54534ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51a37fc elementor-widget elementor-widget-spacer\" data-id=\"51a37fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5eecaa9 e-flex e-con-boxed e-con e-parent\" data-id=\"5eecaa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b352b8a e-con-full e-flex e-con e-child\" data-id=\"b352b8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d843ec3 elementor-widget elementor-widget-image\" data-id=\"d843ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice2-1024x683.jpg\" class=\"attachment-large size-large wp-image-5217\" alt=\"\" srcset=\"https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice2-1024x683.jpg 1024w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice2-300x200.jpg 300w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice2-768x512.jpg 768w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice2-1080x720.jpg 1080w, https:\/\/betrained.barringtons.com.au\/betrained\/wp-content\/uploads\/2026\/01\/customerservice2.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e71a7f e-con-full e-flex e-con e-child\" data-id=\"0e71a7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2515742 e-con-full e-flex e-con e-child\" data-id=\"2515742\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-169d3bf elementor-widget elementor-widget-heading\" data-id=\"169d3bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Dealing with Aggressive Customers<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7aee9a e-con-full e-flex e-con e-child\" data-id=\"b7aee9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dafe21 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3dafe21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3ed66 elementor-widget elementor-widget-text-editor\" data-id=\"7e3ed66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Audience:<\/strong> All staff<\/p><p><span>This course emphasises the importance of negotiation, control, and safety. Students learn how to maintain the right body language, stay calm in a crisis, and examine different scenarios that may involve aggressive customers. This training equips your staff with the confidence to handle difficult customers professionally in any situation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7318144 e-flex e-con-boxed e-con e-parent\" data-id=\"7318144\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af09df4 elementor-widget elementor-widget-spacer\" data-id=\"af09df4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exceptional customer service is key to a successful venue. Our online training equips staff with the skills to enhance guest [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5054","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/pages\/5054","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/comments?post=5054"}],"version-history":[{"count":7,"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/pages\/5054\/revisions"}],"predecessor-version":[{"id":5221,"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/pages\/5054\/revisions\/5221"}],"wp:attachment":[{"href":"https:\/\/betrained.barringtons.com.au\/betrained\/wp-json\/wp\/v2\/media?parent=5054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}