SITHFAB021 Provide responsible service of alcohol (RSA)

Course Overview
Looking to work in a club, hotel, bar, bottle shop, or restaurant? If the role involves serving alcohol, it’s a legal requirement to complete accredited RSA training. This course is a one-day program designed to equip you with the skills and knowledge to serve alcohol safely and responsibly.

Duration: 6 hours

Delivery: Face to face

Cost: Standard enrolment fee of $195 per person




This training is subsidised by the NSW Government (subject to the students’ eligibility and funding availability).
Audience
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management. Any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
This training is mandatory for anyone selling, serving or supplying alcohol in NSW. It covers topics like liquor laws, the responsible service of alcohol and harm minimisation.
Job Outcomes
Jobs can include: bar attendant, waitstaff in licensed venues, bottle shop assistant.
Course Information
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management. Any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
This training is mandatory for anyone selling, serving or supplying alcohol in NSW. It covers topics like liquor laws, the responsible service of alcohol and harm minimisation.
Students are required to:
- Be 15 years of age or over at the time of course commencement
- Provide proof of identity, Photo ID
- Have completed Australian Year 10 or equivalent
All students are required to complete a brief Language, Literacy, Numeracy and Digital (LLND) self-assessment (and, if needed, an LLND Assessment Test) as part of the enrolment process. This helps ensure the course is a good fit and that you have the skills needed to successfully participate. Where appropriate, support options may be discussed based on your results.
To check your suitability against the expected levels of Foundation Skills needed to participate in the Training product successfully please access the information using the link below:
Learners need access to suitable technology to complete the course. This includes a laptop, desktop computer, or another device with a reliable internet connection and browsing capabilities and word processing programs like Word and spreadsheet applications such as Excel, as well as an installed PDF Reader.
Students will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls/recordings for assessments as required.
This qualification will be delivered through face-to-face workshops.
6 hour workshop
Key topics include but are not limited to:
- identify customers to whom service may be refused
- assist customers to drink within the appropriate limits
- prepare and serve alcoholic beverages
- assist alcoholic affected customers
Access the full list by downloading the information pack
This course has a standard enrolment fee of $195 per person.
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Student Testimonials
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