Customer Service
Course Overview
This Customer Service course is backed by decades of experience and our sessions equip staff at all levels with the skills and confidence to impress customers, build trust, and represent your business with pride.
Duration: 2 hour workshop
Delivery: Face to face
Cost: Standard enrolment fee of $165 per person
*Contact our team about pricing and what offers might be available.
Audience
Designed for staff at all levels, participants will build the skills and confidence to impress customers, build trust, and represent your business with pride.
Job Outcomes
Anyone working or involved with customers.
Course Information
Designed for staff at all levels, participants will build the skills and confidence to impress customers, build trust, and represent your business with pride.
No entry requirements
Students are asked to bring a laptop or tablet and charger for use during the training. If you do not have access to a suitable device, please speak with our team during the enrolment process to discuss alternative arrangements.
This qualification will be delivered through face-to-face workshops.
2 hour workshop
Key topics include but are not limited to:
- How to anticipate customer needs before they arise
- Ensure consistency across every service touchpoint
- Embrace the importance of duty of care
Access the full list by downloading the information pack
Students will receive a Certificate of Completion
This course has a standard enrolment fee of $165 per person.
Is this course right for me?
Student Testimonials
“The networking opportunity with Barringtons is unmeasurable. The trainers are all professional and the content was fantastic too!”
“Barringtons provide industry specific situations so you actually relate to what you are training in. This helps us really connect our training and development with what we are trying to do and achieve at the club.”
“Barringtons guest speakers and industry connections make such a huge difference for students!”
