BSB30120 Certificate III in Business
Customer Engagement
Course Overview
The BSB30120 Certificate III in Business is designed to equip individuals of all ages with the essential skills needed to succeed in administrative and office-based roles across a wide range of industries. Through practical, relevant training, you will develop key competencies that enhance your employability and confidence in the workplace.
Duration: 12 – 24 months subject to completion of assessments
Delivery: Online and workplace-based projects
Cost: Standard enrolment fee of $5,500 per person
Upcoming Programs
| Name | Course Start Date | Course End Date | |
| Certificate III in Business Fee for Service 2024 | |||
| Certificate III in Business Funded Students 2025 |
*Contact our team about pricing and what offers might be available.
This training is subsidised by the NSW Government (subject to the students’ eligibility and funding availability).
Audience
Individuals in a variety of Business Services job roles who carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
Job Outcomes
The course is designed for individuals to build a career in business administration. This entry level course will provide students with a broad range of administration skills that can be used across a range of industries. This course covers the use of basic technology, document production, customer service, accounts and workplace organisation.
Course Information
Individuals in a variety of Business Services job roles who carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
Students are required to:
- Be 15 years of age or over at the time of course commencement
- Provide evidence of Australian Citizenship or Permanent residency
- Provide proof of identity, Photo ID
- Have completed Australian Year 10 or equivalent
All students are required to complete a brief Language, Literacy, Numeracy and Digital (LLND) self-assessment (and, if needed, an LLND Assessment Test) as part of the enrolment process. This helps ensure the course is a good fit and that you have the skills needed to successfully participate. Where appropriate, support options may be discussed based on your results.
To check your suitability against the expected levels of Foundation Skills needed to participate in the Training product successfully please access the information using the link below:
Learners need access to suitable technology to complete the course. This includes a laptop, desktop computer, or another device with a reliable internet connection and browsing capabilities and word processing programs like Word and spreadsheet applications such as Excel, as well as an installed PDF Reader.
Students will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls/recordings for assessments as required.
This qualification will be delivered through blended delivery including online and workplace-based learning.
NSW and QLD
12 – 24 months subject to completion of assessments (up to 3 or 4 years may be required to achieve the learning outcomes when undertaken as part of an Apprenticeship or Traineeship)
Key topics include but are not limited to:
- apply critical thinking skills in a team environment
- support personal wellbeing
- participate in sustainable workplace practices
- assist with maintaining workplace safety
- engage in workplace communication
Access the full list by downloading the information pack
Upon successful completion of all learning activities and assessments for this course, learners will be awarded a nationally recognised qualification inBSB30120 Certificate III in Business or a Statement of Attainment for the competencies they have completed.
This course has a standard enrolment fee of $5,500 per person.
Funding may be available for eligible Apprentices and Trainees who are Full Time Employees (and have been employed for less than 3 months) or Part Time Employees (working a minimum of 21 hours a week and have been employed for less than 12 months). Contact our team for more information.
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Student Testimonials
“The networking opportunity with Barringtons is unmeasurable. The trainers are all professional and the content was fantastic too!”
“Barringtons provide industry specific situations so you actually relate to what you are training in. This helps us really connect our training and development with what we are trying to do and achieve at the club.”
“Barringtons guest speakers and industry connections make such a huge difference for students!”
