BE TRAINED

BSB40520 Certificate IV in
Leadership and Management

VIP Host Management

Course Overview

Designed for emerging leaders and managers BSB40520 Certificate IV in Leadership and Management provides the tools to help you motivate your staff and improve their performance and service levels.

Focusing on the areas of customer service and the understanding of loyalty programs combined with an extensive leadership program, this course will help you develop and enhance your skills in leading and managing a team while building your service standards and loyalty programs.

Duration: 12 – 24 months subject to completion of assessments

Delivery:  Face to face workshops and workplace-based projects

Cost: Standard enrolment fee of $6,500 per person

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Designed and delivered by industry experts
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Flexible payments options
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Study around your schedule

Upcoming Programs

There are currently no openings available for this course.

*Contact our team about pricing and what offers might be available. 

This training is subsidised by the NSW Government (subject to the students’ eligibility and funding availability).

Audience

Individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. They are likely to provide leadership, guidance and support to others

Job Outcomes

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Coordinator, Leading Hand, Supervisor, Team Leader.

Course Information

Individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. They are likely to provide leadership, guidance and support to others

Students are required to:
  • Be 15 years of age or over at the time of course commencement
  • Provide evidence of Australian Citizenship or Permanent residency
  • Provide Proof of identity, Photo ID
  • Completed Australian Year 10 or equivalent
 

While there is no formal prerequisite study required to enter this qualification, it is beneficial for students to have some relevant industry experience to assist with the learning application required for this course. This may have been obtained through formal and/or informal training, work experience and life experience.

All students are required to complete a brief Language, Literacy, Numeracy and Digital (LLND) self-assessment (and, if needed, an LLND Assessment Test) as part of the enrolment process. This helps ensure the course is a good fit and that you have the skills needed to successfully participate. Where appropriate, support options may be discussed based on your results.

To check your suitability against the expected levels of Foundation Skills needed to participate in the Training product successfully please access the information using the link below:

Expected Levels of Foundational Skills

Learners need access to suitable technology to complete the course. This includes a laptop, desktop computer, or another device with a reliable internet connection and browsing capabilities and word processing programs like Word and spreadsheet applications such as Excel, as well as an installed PDF Reader.

Students will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls/recordings for assessments as required.

This qualification will be delivered through blended delivery including online and workplace-based learning.

12 – 24 months subject to completion of assessments (up to 3 or 4 years may be required to achieve the learning outcomes when undertaken as part of an Apprenticeship or Traineeship)

Key topics include but are not limited to:

  • demonstrating leadership in the workplace
  • lead effective workplace relationships
  • coordinate business operational plans
  • apply communication strategies in the workplace
  • lead and facilitate a team
  • promote innovation in team environments
  • facilitate continuous improvement

Access the full list by downloading the information pack 

Upon successful completion of all learning activities and assessments for this course, learners will be awarded a nationally recognised qualification in BSB40520 Certificate IV in Leadership and Management or a Statement of Attainment for the competencies they have completed.

This course has a standard enrolment fee of $6,500 per person.

Funding may be available for eligible Apprentices and Trainees who are Full Time Employees (and have been employed for less than 3 months) or Part Time Employees (working a minimum of 21 hours a week and have been employed for less than 12 months). Contact our team for more information.

Student Testimonials

“The networking opportunity with Barringtons is unmeasurable. The trainers are all professional and the content was fantastic too!”

“Barringtons provide industry specific situations so you actually relate to what you are training in. This helps us really connect our training and development with what we are trying to do and achieve at the club.”

“Barringtons guest speakers and industry   connections make such a huge difference for students!”

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