Mental Health Resilience for Hospitality Staff
Course Overview
The aim of this course is to build resilience and mental health awareness among hospitality staff in registered clubs. This two hour program focuses on the everyday pressures of club work, including customer interactions, fast paced environments, and the personal toll of stress. Designed for staff across all roles, it provides practical strategies to manage challenges, recognise early signs of burnout, and support one another. By combining interactive learning with real workplace scenarios, the course helps participants strengthen coping skills, promote psychological safety, and contribute to a culture of care and wellbeing.
Duration: 2 hour workshop
Cost: Request a quote
*Contact our team about pricing and what offers might be available.
Audience
Frontline hospitality staff face the daily pressures of fast paced service, customer interations, and the unique challenges of club environments. These demands can place significant strain on wellbeing and make resilience an essential skill for maintaining a safe and supportive workplace.
This course is designed for hospitality staff across all roles in registered clubs
Job Outcomes
The aim of this course is to provide an insight into mental health awareness at work. The goal is to give you the information and tools you need to recognise, evaluate, and respond to signs of mental health in your workplace.
Course Information
Frontline hospitality staff often work in fast paced, high pressure environments where daily interactions and operational demands can directly impact their wellbeing. Managing stress, coping with challenging customer situations, and supporting colleagues through workplace pressures are all part of their role.
Hospitality workers are more likely than other industries to experience fatigue, stress, and exposure to difficult situations, making resilience, mental health awareness, and peer support essential skills.
This course is designed for hospitality staff across all roles in registered clubs.
No entry requirements
Students are asked to bring a laptop or tablet and charger for use during the training. If you do not have access to a suitable device, please speak with our team during the enrolment process to discuss alternative arrangements.
This qualifications mode of delivery is flexible.
2 hour workshop
Key topics include but are not limited to:
- Identify and manage common mental health stressors at work
- Reconise signs of trauma,burnout, and compassion fatigue
- Apply simple peer support techniques
- Build personal resilience and coping tools
- Know when and how to seek help for themselves or colleagues
Access the full list by downloading the information pack
Students will receive a Certificate of Completion
Please request a quote for pricing.
Is this course right for me?
Student Testimonials
“The networking opportunity with Barringtons is unmeasurable. The trainers are all professional and the content was fantastic too!”
“Barringtons provide industry specific situations so you actually relate to what you are training in. This helps us really connect our training and development with what we are trying to do and achieve at the club.”
“Barringtons guest speakers and industry connections make such a huge difference for students!”
