SIR30216 Certificate III in Retail
Course Overview
The SIR30216 Certificate III in Retail is a nationally recognised qualification tailored for current and aspiring retail professionals who want to elevate their performance and open new career opportunities.
Whether you’re working on the sales floor, managing stock, or leading a team, this course is designed to help you develop the practical, real-world skills needed to thrive in a competitive retail environment.
Duration: 12 – 24 months subject to completion of assessments
Delivery: Online and workplace-based projects
Cost: Standard enrolment fee of $5,500 per person
Upcoming Programs
There are currently no openings available for this course.*Contact our team about pricing and what offers might be available.
This training is subsidised by the NSW Government (subject to the students’ eligibility and funding availability).
Audience
Individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision.
Job Outcomes
This qualification provides a pathway to work as a Retail Sales Assistant, Retail Assistant Manager, Retail Merchandiser, Customer Service Representative, Retail Team Member, and Stock Clerk/Storeperson.
Course Information
Individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision.
Students are required to:
- Be 15 years of age or over at the time of course commencement
- Provide evidence of Australian Citizenship or Permanent residency
- Provide proof of identity, Photo ID
- Have completed Australian Year 10 or equivalent
All students are required to complete a brief Language, Literacy, Numeracy and Digital (LLND) self-assessment (and, if needed, an LLND Assessment Test) as part of the enrolment process. This helps ensure the course is a good fit and that you have the skills needed to successfully participate. Where appropriate, support options may be discussed based on your results.
To check your suitability against the expected levels of Foundation Skills needed to participate in the Training product successfully please access the information using the link below:
Learners need access to suitable technology to complete the course. This includes a laptop, desktop computer, or another device with a reliable internet connection and browsing capabilities and word processing programs like Word and spreadsheet applications such as Excel, as well as an installed PDF Reader.
Students will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls/recordings for assessments as required.
This qualification will be delivered through blended delivery including online and workplace-based learning.
National
12 – 24 months subject to completion of assessments (up to 3 or 4 years may be required to achieve the learning outcomes when undertaken as part of an Apprenticeship or Traineeship)
Key topics include but are not limited to:
- engage the customer
- sell to the customer
- build customer relationships and loyalty
- contribute to workplace health and safety
- assist with customer difficulties
Access the full list by downloading the information pack
Upon successful completion of all learning activities and assessments for this course, learners will be awarded a nationally recognised qualification in SIR30216 Certificate III Retail Services or a Statement of Attainment for the competencies they have completed.
This course has a standard enrolment fee of $5,5000 per person.
Funding may be available for eligible Apprentices and Trainees who are Full Time Employees (and have been employed for less than 3 months) or Part Time Employees (working a minimum of 21 hours a week and have been employed for less than 12 months). Contact our team for more information.
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Student Testimonials
“The networking opportunity with Barringtons is unmeasurable. The trainers are all professional and the content was fantastic too!”
“Barringtons provide industry specific situations so you actually relate to what you are training in. This helps us really connect our training and development with what we are trying to do and achieve at the club.”
“Barringtons guest speakers and industry connections make such a huge difference for students!”
